On the Impact of Chat Communication on Computer-Supported Idea Generation Processes
Inhaltsverzeichnis
Reference
Florian Forster, Marc René Frieß, Michele Brocco and Georg Groh: On the Impact of Chat Communication on Computer-Supported Idea Generation Processes. In: Computational Creativity 2010 ICCC 2010. 165-174.
DOI
Abstract
It has been shown that traditional forms of communication negatively affect idea generation processes. Creativity support systems can help to avoid these impacts and provide alternative means of interaction for which the known negative affects do not apply. In this paper, we investigate the impact of chat communication on computer-supported idea generation processes. The results show that idea quantity, quality and group satisfaction are not affected by the option to use a chat as an additional communication channel. This implies that positive as well as negative influence factors of communication described in previous studies seem to offset each other in computer-supported idea generation processes. We discuss several of these potential positive and negative influence factors. Furthermore, we discuss why a chat feature can help to lower acceptance barriers for creativity support systems.
Extended Abstract
Bibtex
@inproceedings{
author = {Florian Forster, Marc René Frieß, Michele Brocco and Georg Groh},
title = {On the Impact of Chat Communication on Computer-Supported Idea Generation Processes},
editor = {Dan Ventura, Alison Pease, Rafael P ́erez y P ́erez, Graeme Ritchie and Tony Veale},
booktitle = {Proceedings of the First International Conference on Computational Creativity},
series = {ICCC2010},
year = {2010},
month = {January},
location = {Lisbon, Portugal},
pages = {165-174},
url = {http://computationalcreativity.net/iccc2010/papers/forster-et-al.pdf, http://de.evo-art.org/index.php?title=On_the_Impact_of_Chat_Communication_on_Computer-Supported_Idea_Generation_Processes },
publisher = {International Association for Computational Creativity},
keywords = {computational, creativity},
}
Used References
Osborn, A. F., “Applied imagination. Principles and Procedures of Creative Thinking”, Creative Education Foundation, 3rd edition, 1993
Fernald, L. W. and P. Nickolenko, “The creative process: Its use and extent of formalization by corporations”, Journal of Creative Behaviour, vol. 27, no. 3, 1993, pp. 214–220
Isaksen, S. G., “A Review of Brainstorming Research: Six Critical Issues for Inquiry”, Technical report, Creative Problem Solving Group, Buffalo, New York, 1998
Taylor, D., P. Berry, and C. Block, “Does group participation when using brainstorming facilitate or inhibit creative thinking?”, Administrative Science Quarterly, vol. 6, 1958, pp. 22–47
Diehl, M. and W. Stroebe, “Productivity loss in idea-generating groups: Tracking down the blocking effect”, Journal of Personality and Social Psychology, 1991, vol. 61, pp. 392–403.
Carte, T. A., L. Chidambaram, M. J. Garfield, L. Hicks, and C. Cole, “Group Creativity and Collaborative Technologies: Understanding the Role of Visual Anonymity.”, 12th International Workshop on Groupware CRIWG, 2006, pp. 12–21
Shepherd, M. M., R. O. Briggs, B. A. Reinig, J. Yen, and J. F. Nunamaker, Jr., “Invoking Social Comparison to Improve Electronic Brainstorming: Beyond Anonymity.”, Journal of Management Information Systems, vol. 12, no. 3, 1995, pp. 155 – 170.
Bostrom, R. P. and M. Nagasundaram, “Research in Creativity and GSS”, Proceedings of the 31. Hawaii International Conference on System Sciences, Washington, DC, USA, 1998, pp. 391–405, IEEE Computer Society
Sternberg, R. J. and T. I. Lubart, “The Concept of Creativity: Prospects and Paradigms”, Cambridge University Press, Chapt. 1, 1999, pp. 3–14
Applegate, L. M., B. R. Konsynski, and J. F. Nunamaker, “A group decision support system for idea generation and issue analysis in organization planning”, CSCW ’86: Proceedings of the 1986 ACM conference on Computer supported cooperative work, ACM Press, New York, NY, USA, 1986, pp. 16–34
Hilliges, O., L. Terrenghi, S. Boring, D. Kim, H. Richter, and A. Butz, “Designing for collaborative creative problem solving”, Proceedings of the 6th ACM SIGCHI conference on Creativity and Cognition, ACM Press, 2007, pp. 137–146
Powell, A., G. Piccoli, and B. Ives: “Virtual teams: a review of current literature and directions for future research”, SIGMIS Database, vol. 35, no. 1, 2004a , pp. 6–36
Nunamaker, J., R. O. Briggs, D. D. Mittleman, D. R. Vogel, and P. A. Balthazard, “Lessons from a Dozen Years of Group Support Systems Research: A Discussion of Lab and Field Findings”, Journal of Management Information Systems, vol. 13, no. 3, 1997, pp. 163–207
Forster, F., “Distributed Creative Problem Solving over the Web”, ICIW ’08: Proceedings of the 2008 Third International Conference on Internet and Web Applications and Services, IEEE Computer Society, Washington, DC, USA, 2008, pp. 283–288
Vangundy, A. B., “Techniques of Structured Problem-Solving”, Springer Netherland, 1st edition, 1988
Reinig, B., R. Briggs, and J. Nunamaker, “On the measurement of Ideation Quality”, Journal of Management Information Systems, vol. 23, no. 4, 2007, pp. 143–161
Dennis, A. and B. Reinicke, “Beta vs. VHS and the Acceptance of Electronic Brainstorming Technology”, MIS Quarterly, vol. 28, 2004, pp. 1–20.
Helquist, J., Santanen, E., Kruse, J., “Participant-driven GSS: Quality of Brainstorming and Allocation of Participant Resources”, Proceedings of the CSCW 2007, ACM Press, pp. 1530-1605
Prante, T., Magerkurth, C., Streitz, N., “Developing CSCW Tools for Idea Finding – Empirical Results and Implications for Design”, Proceedings of the CSCW 2002, Luisiana, USA, ACM Press, pp. 106-115
Links
Full Text
http://computationalcreativity.net/iccc2010/papers/forster-et-al.pdf
